When a serious complaint hits your business, the difference between chaos and control comes down to how prepared your team is ...
Bitrefill confirms a March 2026 cyberattack tied to North Korea's Lazarus Group, exposing 18,500 purchase records and ...
A Live Nation Entertainment ticketing employee says it was immature and unacceptable that he called customers stupid.
Surgical robotics firm Intuitive says a phishing attack resulted in unauthorized access to certain internal business ...
Staff at an Aldi grocery store in Ramsey, Minnesota, are facing criticism after an employee appeared to accuse a Black ...
The surgical robotics firm said an unauthorized third party accessed customer business and contact information, as well as ...
A customer service consultant identifies the everyday phrases that make customers feel disrespected and what to say instead.
This week saw attacks on Claude Code users, LastPass users, Starlink users, and, perhaps worst of all, people who needed an ...
New Surveillance video captures a violent attack inside a Bronx grocery store that left two employees injured. That video ...
Surveillance video shows a customer pepper-spraying an 18-year-old drive-thru window employee then fleeing the scene.
On TikTok, TMJ4 News shared footage of the incident which occurred at a Rocky Rococo fast-food location in Milwaukee, ...
A Golden Corral customer is suing the establishment after allegedly being attacked by staff at the Henderson, Nev. location.
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