Quality control activities help you find problems with your product or service, determine why they happened and take steps to solve the issues. Quality control requires proactive steps to ensure you ...

Managing quality on your project means that you must first understand the specific quality expectations of your customer and then put a proactive plan in place to meet those expectations. The ...

This publication explains the concepts of quality assurance and quality control. It provides examples, illustrated by good practices, of their implementation within the processes of the management ...