As the coronavirus pandemic ravaged the country last year, then-candidate Joe Biden pushed one message again and again: “Build Back Better.” The phrase now lends its name to the White House’s massive, ...

Imagine you’re facing a problem at work–maybe your big presentation isn’t quite working, your new design lacks something, or your hiring strategy needs a tune-up. How do you proceed with solving the ...

A problem doesn't last a lifetime. But how you deal with it can make it linger for years without resolution. In my studies about the topic, I've identified that, in addition to everything that ...

After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example, ...