Engagement is a key driver of measurable growth in QSRs, where loyalty programs have evolved from punch cards and stamps to ...

Intense competition pushes restaurants and coffee shops to improve their customer loyalty and retention. Big names such as Starbucks and Chick-fil-A have already made big changes to their rewards ...

Chipotle's loyalty program shows early indications of how mobile technology can help to boost store visits and orders among key customers, likely helping to drive future sales growth and longer-term ...

Like many restaurant companies over the past couple of years, Walk-On’s Sports Bistreaux is refreshing its digital mobile experience with a new app and revamped loyalty program. The Atlanta-based ...

In the competitive world of fast food, loyalty apps have become a popular way for chains to reward returning customers. With just a few taps on your phone, you can earn points, get exclusive offers, ...

The smartphone has become the center of digital life. Every journey, from shopping to issue troubleshooting to entertainment, increasingly begins and ends on our mobile devices. For brands, this shift ...

American Airlines is pioneering yet another frontier in loyalty through evolutions to its long-standing AAdvantage program.

Seafood QSR chain Long John Silver's, which has more than 500 locations across the U.S. in addition to restaurants in Indonesia, Singapore, Malaysia and Thailand, has unveiled a mobile app and its ...

Loyalty programs are having a full-circle moment. Before the digital age, they were mostly punch card-style analog programs. Then, came email signup lists, and for a while it seemed like every other ...

The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To stay competitive, retailers need to create and maintain ...

With smartphones continuing to proliferate, the future of both mobile payments and retail loyalty programs may be in bringing the two applications together. Indeed, some analysts deem instant ...